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FAQs
Frequently Asked Questions
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Welcome to the Newswire Helpdesk
General
I love your service, how can I leave a review?
Do you accept non-English press releases?
Do you offer reporting or analytics?
Do you have a reseller program?
Can I schedule my release to a specific publish date?
I represent a publicly traded company, can I use your service?
Account and Logins
Why Credits are not correct?
Account Activation and Verifying Your Account
Distribution
Do you offer international distribution options?
Do you Guarantee Yahoo News/Yahoo Finance placement?
Do you Guarantee Google News placement?
How long will my press release be live?
Will my press release be indexed in Google and other search engines?
Am I able to include links in my press release?
Billing and Payments
What is your refund policy?
How do I cancel my account?
Do you accept Paypal payments?
Why is my credit card information is invalid?
Editorial Review
Can I revise a release after it has been published?
Where do I send the authorization form for M&A, partnerships, etc.?
Why did my release involving a publicly traded company get flagged?
Why did I receive a litigation flag?
Do you offer same day publishing?
What is your editorial review process?
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